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6/3/2010
Foxconn Suicides Lead to Scrutiny of Supply Chain Management
Contract manufacturer for such electronics companies as Apple and HP faces questions about its labor practices in the aftermath of suicides by workers.
 
SocialFunds.com -- Since January, at least ten employees of Foxconn, the giant contract electronics manufacturer whose facility in Longhua, China employs some 300,000 workers, have committed suicide, most of them by jumping from the roof of the four-story dormitories in which they lived. Foxconn manufactures products for such US-based computer companies as HP, Dell, and Apple.

Statistically, the number of suicides at Foxconn is not unusual for young people in China, although the frequency of suicides this year is alarming. An estimated 90% of Foxconn%146s workers, who typically work 12-hour shifts and share living quarters with up to ten co-workers, are between 18 and 24 years old.

Of course, the precise causes of the suicides of Foxconn%146s workers are unknown. As Dan Viederman, Executive Director of Verite, a US-based non-governmental organization (NGO), told SocialFunds.com, %147It would be inappropriate at this point to blame the suicides solely on working conditions.%148

Verite conducts workplace audits to ensure that people worldwide work under safe, fair, and legal working conditions. In China since 1998, Verite also trains the staff of multinationals on how to improve working conditions, trains workers on their rights and responsibilities, and links with Chinese NGOs to help them build their capacity, according to Viederman.

Viederman continued, %147When we talk about working conditions in China, it%146s hard to generalize, which is why we focus on advocating that all businesses in China take the approach of knowing what the workers in their companies face.%148

%147There is a need throughout China for businesses and governments to more effectively understand the struggles and challenges that are affecting workers, and to take steps to allow those workers a greater voice in advocating for themselves and responding to conditions that they face,%148 he added.

Uncertainty regarding the precise reasons for the suicides at Foxconn, however, has not kept the company from coming under scrutiny for its labor practices. Last month, nine Chinese social scientists published an open letter to Foxconn which stated that the deaths %147force us to question the future of the %145factory of the world%146 and the new generation of migrant workers.%148

In addition,
Students & Scholars Against Cooperate Misbehavior (SACOM) staged a protest last month at Foxconn's headquarters in Hong Kong. Noting that Foxconn produces iPhones for Apple, SACOM announced that it will hold a Global Day of Remembrance for Victims of Foxconn on June 8, the date on which Apple is scheduled to launch its 4th generation of iPhones.

Responding to the suicides at Foxconn, Steve Jobs, Apple%146s CEO, said at the
D: All Things Digital conference this week, %147We are on top of this. We look at everything at these companies. I can tell you a few things that we know. And we are all over this. Foxconn is not a sweatshop.%148

Stating that the suicide rate at Foxconn %147is under what the US rate is, but it's still troubling,%148 Jobs continued, %147We're over there trying to understand this. It's a difficult situation.%148

Also coming under scrutiny in the aftermath of the suicides are the supply chain management practices of the major US-based electronics companies that contract with Foxconn to manufacture their products. As Meggin Thwing Eastman stated in a
RiskMetrics blog post, %147No one knows why these problems are coming to a head right now. But that doesn%146t mean that these tragedies were entirely unpredictable. The historical record shows that some of the world%146s most admired companies have effectively built poor labor practices into their business models. Now external pressure may force a change.%148

The blog post referred to RiskMetrics%146 evaluation of Foxconn%146s environmental, social, and governance (ESG) performance, and noted that the company profiles of Foxconn customers %147also flag the firm%146s ongoing working-conditions problems. Among other issues, workers reported working 10-12 hours every day with only four scheduled days off per month, and many only got one.%148

According to RiskMetrics, of the 23 electronic component manufacturers in the Electronic Equipment and Instruments sector, Foxconn scored the lowest.

SocialFunds.com spoke with Eastman, RiskMetrics%146 lead ESG researcher for communications and technology, about the supply chain practices of Apple and other electronics companies.

%147If you make something that%146s really specialized, it%146s difficult to turn over the manufacturing process quickly,%148 Eastman said. %147The computer companies are hamstrung, and have to work together on this.%148

On the RiskMetrics blog, Eastman stated, %147Even if Apple wanted to purchase iPhones from some other firm, there%146s no way to shift production without a huge interruption in the flow of finished products. In a market that churns as fast as consumer electronics, this is simply not an option.%148

%147And so massive integrated suppliers may have the upper hand in their bargaining with brand-name original equipment manufacturing (OEM) companies,%148 she continued. %147Even OEMs with extensive supply chain labor rights programs can%146t necessarily demand improvements in working conditions.%148

Eastman told SocialFunds.com, %147HP is probably best at responding when a problem presents. But it%146s not a perfect system. Apple has policies in place and does decent reporting on supply chain compliance, but it often falls short on execution.%148

Eastman referred to protests last year at a factory owned by Wintek, where iPad screens are produced for Apple. More than 60 workers were hospitalized after exposure to n-hexane, a chemical used for cleaning display screens, and at least one worker died.

%147There were massive employee protests over working conditions after many people got sick,%148 Eastman said, %147But protestors had raised the issue with Apple many months earlier. There wasn%146t much response from Apple until after the public protests, and even then not as much as you%146d expect.%148

%147Apple did not respond to questions from reporters on the issue,%148 Eastman continued. %147The company often refers to its supplier code of conduct, and leaves it there.%148

Noting that the
Electronic Industry Citizenship Coalition (EICC), which was formed in 2004 to improve social, economic, and environmental conditions in the global electronics supply chain, has started to look into the Foxconn situation, Eastman said, %147It%146s interesting because Foxconn is a member, and is bound to implement the EICC code.%148

The EICC%146s Electronic Industry Code of Conduct seeks to implement a single supply chain social responsibility code of conduct in the electronic sector supply chain.

While calling for caution in coming to conclusions about the causes of the worker suicides at Foxconn, Viederman of Verite said, %147To the extent that it forces us to step back and take a look at how we are interacting with vulnerable people in Chinese supply chains, then we have an obligation to do so.%148


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